Retail

Drive outcomes for your business by maximizing the power and possibilities of your data Watch the video
 

what we'll help you with

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Acquire customers
Efficiently identify the right new customers, and keep them for a lifetime.
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Grow each relationship
Make every interaction meaningful, so customers feel valued and their loyalty grows.
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Choose your outcomes
Drive specific results, such as boosting sales for a specific store or category.

Case Studies

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Creating healthy relationships, one customer at a time

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Putting low match rates to bed

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Making more happen with digital marketing

how we're different

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Create persistent, lifetime customer connections

Reach the right customers from among 200+ million real people (not just their cookies) with dynamic messaging across their devices and browsers. With the ability to map each customer’s online and offline purchases back to a single, privacy-protected ID, you’ll create ongoing, meaningful connections that last for years—and in the most cost-efficient channel.

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Deliver highly personalized messages

Get deep insight into each customer across 7,000+ online and offline attributes, built from person-level data that includes 200 billion daily online interactions. Eliminate budget waste by understanding what motivates your customers, how they spend their time and money, where and when they like to shop, their hobbies, interests and more, and then dynamically building and delivering the most relevant messages every time—driving optimal results.

See some examples
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Drive more efficient marketing spend

Don’t waste money on messages that don’t motivate your customers. We’ll help you create meaningful connections with everyone, on the optimal device, at the moments they’re most likely to engage. With more than 178 opportunities a day to reach every customer with unprecedented accuracy, you’ll optimize for unique reach and frequency through self-learning analytics, making your dollars go further.

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Have more transparent measurement

Achieve full, closed-loop visibility into your campaign’s power, with an accurate view of your return on ad spend across channels—online and in-store. We’ll give you insight into the impact of every marketing dollar you spend, so you can optimize future campaigns to improve your business outcomes.

Ready to unlock your customer data’s value to solve your business needs? Contact us

Your competitive edge depends on the experience you deliver to your customers. With customer expectations at an all time high, you need the ability to deliver personalized, relevant messages anytime, anywhere and across any device and channel. With Conversant, you can identify the right shoppers from among 200+ real people, understand their preferences and behavior based on over 7,000 attributes, and then deliver highly personalized and timely messages that delight shoppers and drive revenue.

Our solution starts with matching your online and offline customer data to Conversant’s millions of privacy-protected profiles with industry-leading accuracy and persistence. We see the digital activities of your customers across cookies and devices—where they shop, what they buy, how they behave, and more—so you’ll have the most relevant conversations based on their interests.

Each consumer profile combines the best of your data (including purchases, loyalty program activity, catalog responses, product searches, store preferences and licensed third-party data) with our proprietary intelligence (including online and offline transactions, location-based data, video views, web browsing, ad interactions, life events and product interests). Consumer actions across our millions of profiles drive 1B+ model updates every five minutes, ensuring that you have the most relevant, real-time conversations to deepen your customer relationships and achieve your performance goals.

With closed-loop measurement, you’ll get a full view of the impact of your marketing spend, across both online and offline purchases. With full visibility into which efforts are delivering the greatest return on spend, you can dial campaign efforts up or down to maximize outcomes. Our personalized advertising drives an average 10x incremental return on ad spend (iROAS).