Travel Industry

      Create meaningful interactions with every traveler, across their journeys View more digital
       

      Connect with travelers at every stage

      Acquire and retain more travelers

      Reach your guests across devices and channels with unprecedented accuracy, and find new prospects like them.

      Increase loyalty and repeat bookings

      Combine your data with our insights to create relevant conversations that keep guests coming back to you.

      Personalize offers across the journey

      Use spend and intent data to deliver the best messages at every stage and inspire travelers with relevant offers.

      Get comprehensive measurement

      Measure every booking, on every channel: web, call center, travel agent, mobile and on-site. See the impact of every dollar you spend, broken down by channel, location, device, audience and more.

      We support every travel brand

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      Tourism

      Identify the perfect people to receive your tourism marketing from millions of traveler profiles. Send them personalized messages based on 7,000+ traveler-level attributes, including where, when and how they prefer to travel. Measure the non-cash transactions they make on their visit, to understand the true impact of your marketing. After the trip, continue to deliver value with personally relevant offers, messages and travel deals.

      See our tourism solutions
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      Hotels

      Fill more rooms with the right travelers who will depart as loyal guests. Choose from among millions of verified travelers looking for hotels to book. During their stay, send them relevant messages about events and services they can take advantage of, such as happy hour specials, spa services, restaurants, room service, performances and local attractions. Then keep them coming back to your properties with personalized conversations across their devices.

      Read a case study
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      Cruise lines

      Find the right prospects to set sail with your brand on a lifetime of voyages. We’ll help you identify the right people from millions of verified travelers, then deliver personalized messages that motivate them to book with you. Once onboard, reach them with offers for daily events, games, excursions, shows and more. After the cruise is over, continue the conversation to inspire them to book with you again.

      Read a case study
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      Airlines

      Deliver meaningful brand experiences, and watch your business outcomes soar. We understand millions of verified travelers across 7,000+ attributes, so you’ll know where they want to fly and what motivates them to book. Use these insights to create relevant messages for each traveler, then measure the impact of every marketing dollar you spend. Motivate flyers to book again with messages that keep them loyal to your airline.

      Engage travel intenders
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      Rentals & parking

      Drive convenience for busy travelers with location-based campaigns and loyalty offers. Pinpoint the best prospects and customers from millions of people, then send personally relevant offers across their devices to drive them to choose your brand. Get customers to take you for another ride by continuing to deliver personalized incentives for upgrades, discounts, free services and more.

      Read about customer trends

      how we're different

      200M+
      traveler profiles
      700+
      days of ID reach
      96%
      accuracy at matching devices

      Personalized video

      Inspire trips with sight, sound and motion


      Personalized video lets you promote what each traveler cares most about, from new routes to special O&D pricing.

      Case Studies

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      Conquesting guests from competitors

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      Getting new-to-file customers onboard a major luxury cruise line

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      Driving engagement at every stage of the travel purchase funnel

      Resources

      Blog
      <50% of brands have basic identity resolution capabilities,
      October 29, 2019
      Infographic
      Preview: Forrester identity resolution study
      October 8, 2019
      Report
      Forrester study: Is your identity program built on a house
      October 2, 2019

      Ready for your business outcomes to go further than ever before? Contact us

      With Conversant solutions for the travel industry, you can have meaningful interactions with travelers across their journey with your brand. Whether you focus on promoting tourism, hotels cruise lines, airlines or rentals & parking, we will help you identify and connect with the right prospects and customers, at the right time, with personalized and relevant messages that motivate and inspire action.